Ottawa County, MI

Crisis Intervention Team

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About the Crisis Intervention Team

The Ottawa County Crisis Intervention Team (CIT) is a Memphis-model program in partnership with local first responder agencies and other stakeholders across Ottawa County. The program continues working to transform crisis response in the county, to ensure citizens experiencing a behavioral health crisis are connected to appropriate resources and treatment as soon as possible. Support and oversight is provided by the Ottawa County Advisory Council.

40-hour trainings are typically hosted twice annually, once in the Spring and once in the Fall and are capped at 25 attendees – all first responders in Ottawa County are eligible to attend the training. Mobile Crisis Response is also available to all Ottawa County responders – see below.

Mobile Crisis Response

Two-person response available 24/7 through 616-494-5590

  • Crisis Responders can provide de-escalation support, risk assessment, safety planning, coordination with hospitals and probate, and referrals to treatment
  • Crisis Responders are also available for phone consultation, assistance with basic needs, and follow-up contacts for individuals and families in the days following contact with emergency services personnel

What calls is Mobile Crisis Response best equipped for:

  • Behavioral health issues, including: Treatment needs and medication issues, substance use issues, risk of harm to self and others, and navigating probate services and the hospital admissions process.
  • Quality of life issues, including: Parenting and relationship challenges, assistance with basic needs and community resources, coordination of care between multiple agencies/providers and accessing community-based support.

CMH Mobile Crisis Notice – June 2026

Resources

CIT Resources

CIT
  • CIT Presentations
  • CIT Manual
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  • CIT Presentations
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  • CIT Manual
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