County Offices will be closed on December 24th & 25th for Christmas. Please visit our service center to see if your need can be fulfilled online.

Customer Service

Value Statement

We understand that navigating a government system can feel daunting. In Ottawa County, we are here to assist. Whether you need help traversing the halls of a building or a legal process, we know or seek the answers to your questions. You can expect a friendly, professional atmosphere where you are treated with integrity and respect.

Tell us how we did

Customer Service Value Statement

Empowered to Solve Problems with Integrity and Empathy to inspire Trust.

Nominate an Employee for a Customer Service Award

Did a County employee impress you with their service? Nominate them for a Customer Service Award. Ottawa County will select and recognize employees who demonstrate outstanding service.