We understand that navigating a government system can feel daunting. In Ottawa County, we are here to assist. Whether you need help traversing the halls of a building or a legal process, we know--or seek--the answers for you. You can expect a friendly, professional atmosphere where you are treated with integrity and respect.
Customer Service Codes Of Conduct:
Customer Service Value Statement
Empowered to Solve Problems with Integrity and Empathy to inspire Trust.Customer Service Codes Of Conduct:
- We live the Golden Rule.
- We create a friendly and professional atmosphere.
- We take accountability for our actions and decisions.
- We are a team based upon positive relationships.
- We know our roles and the roles of others.
- We know our resources.
- We work while others enjoy their stay.
- We own the problem and know (or seek) the answers.
- We keep our facilities clean and safe.
- We create a culture of service in which every customer is valued!