Community Mental Health

Requesting Mental Health Services

Access Center

(616) 393-5681
Toll-free: 1-877-588-4357
TTY: Michigan Relay 711

All calls to the Access Center are private and confidential.

What to expect at your first appointment

Access Center staff will ask you what kind of help you are looking for and what kinds of problems you are dealing with. Possible treatment options will be discussed which may include treatment agencies and resources in the community or services provided by CMH. If CMH services appear to be indicated, you will be offered an appointment for an assessment with an Access Center clinician. This assessment will determine eligibility for CMH treatment.

You are welcome to bring a family member or friend to the assessment appointment. When you arrive, there will be some paperwork to complete before you meet with our clinician. The appointments can last up to 2 hours.

If you are not eligible for CMH services or are looking for other kinds of help, Access Center staff will help you locate other agencies and resources in the community that can help meet your needs.