Training Center

Notice for Providers: Recipient Rights Training

Network180 has made the decision that they no longer have the staff capacity or resources to provide Recipient Rights Training for individuals outside of their county boundaries. This change is effective July 1, 2024.

In the meantime, the State requirement for completing the initial full Recipient Rights training within 30 days of hire is still in effect. Given the little notice, CMHOC is not in the position to immediately offer Rights training for our newly hired internal and provider agency staff. As a stopgap, we are encouraging providers to direct staff to complete the Recipient Rights Training available on the State's Improving Practices website. To register and access the training, please take the following steps:

Visit improvingmipractices.org
Click “Create an Account” on the right side of the webpage
Fill in all the information and submit
To register for the Recipient Rights Class:
- Click “Why IMP?”
- Click “Training for Behavioral Health Professionals”
- Scroll down a bit and there’s a “Search” box
- Type in Recipient Rights
- Select the course “Recipient Rights for Community Mental Health and Affiliated Agency Staff”
- Click “Take this Course” to get started.

We apologize for any confusion and inconvenience this may cause your agency and your staff. Currently, CMHOC is working to begin providing the initial 4-hour Recipient Rights training in July.

Welcome to the Training Center website for Community Mental Health (CMH). All the information you need to know about training through CMH should be found below.

If you have questions, please contact the Training Center at cmhtrainingcenter@miottawa.org.

If you would like to speak with someone at the Training Center, please contact:

Matthew Postma, Mental Health Trainer, (616) 494-5413 or mpostma@miottawa.org
Bill Phelps, Program Coordinator, (616) 393-5684 or wphelps@miottawa.org

If we are not available to take your call, please leave a message and we will return your call or email within a reasonable timeframe.

TRAINING PLATFORM:

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Lakeshore LMS (Learning Management System)

CMHOC uses Lakeshore LMS as its platform for classroom and online courses. This learning platform is a self-registration system in which each student registers for both classroom and online courses they are required to complete.

Lakeshore LMS is being used by the five partner agencies in the Lakeshore Regional Entity (LRE) affiliation: CMH of Ottawa County, OnPoint, HealthWest (Muskegon), network180 (Kent), and West Michigan CMH (Mason, Lake, and Oceana Counties).

Accessing Lakeshore LMS

To set up your user profile and register for courses, go to the Lakeshore LMS homepage. Information on how to use Lakeshore LMS and how to start the registration process for students is located on the homepage. Look for the “How to…” video and the Quick Guide on that page.

Students can also access a Student Guide developed by CMHOC for using Lakeshore LMS. This document will give you a step by step guide on setting up your profile and enrolling in courses.

Lakeshore LMS Users Frequently Asked Questions (FAQ)

Classroom Training Schedule

Training calendars are subject to change as current and future orders by the State of Michigan and Michigan Department of Health and Human Services are released and updated.

December 2024

January 2025

Additional Training Information

Please utilize the links below for details on each topic listed.

Training Location

Training Room at
Community Mental Health of Ottawa County
12263 James Street (Building B, Room #8)
Holland, MI 49424

Enter the automatic sliding doors (Main Entrance) and follow signs to the Training Room.