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Ottawa County
, Michigan
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Get help navigating community services from a Community Health Worker.

Ottawa Pathways to Better Health is a program designed to help people access community services to improve their health and decrease unnecessary hospitalizations and emergency department visits. Each Pathways participant is paired with a Community Health Worker (CHW) who will help identify individual needs and goals and serve as a link to health and social services.

There is no fee for qualifying individuals.

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Who Qualifies?

  • 18 years old (or older) or pregnant
  • Lives in Ottawa County (including 49423 zip code)
  • Has Medicare and/or Medicaid (enrolled or eligible)
  • And has two or more chronic health conditions (such as diabetes, depression, anxiety, heart disease, arthritis, asthma, hypertension, or long-term pain)

Get Connected

Whether you are interested in participating, helping a loved one find support, or referring a patient or client, our team can help you get started.

English: (616) 393-5601
Español: 616-393-5747

Do you need help with your health? Drop in for one-on-one support.

Walk-In Hours

2251 James St, Suite 400
Holland, MI 49424

  • Tuesdays: 3 to 4 pm
  • Fridays: 9 to 10 am

Hablamos Español.

A Community Health Worker is here to help.

A Community Health Worker (CHW) is a trusted member of your community who understands your needs and will link you to health and social services. CHWs walk alongside clients to set goals and assist in achieving them. A CHW will:

  • Meet with you at your convenience
  • Help you set goals
  • Guide you through the health care system
  • Connect you to the right medical care for your needs — including primary care, dental, mental health, specialty care, and substance use treatment
  • Help you manage your health conditions and prescriptions
  • Help you reduce hospital and emergency room visits
  • Link you to local services and resources — such as food, clothing, housing, financial help, transportation, education, and employment
  • And much more

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